Drive for Today

 

 

 

 

 

 

Effective Date: 1/12/2024

At Drive For Today, we strive to provide reliable and professional driver hire services. This Return and Refund Policy outlines the terms and conditions regarding payments, cancellations, and refunds.


1. Advance Booking Payments

  • All advance booking payments are non-refundable under any circumstances.
  • Customers are advised to confirm their bookings carefully before making advance payments.

2. Refunds in Exceptional Situations

While advance booking payments are non-refundable, in rare and exceptional cases, Drive For Today may issue a refund at its sole discretion. Examples include:

  • Service unavailability due to unforeseen circumstances.
  • Errors or miscommunication caused by our team.

3. Refund Processing Time

  • If a refund is approved, the process may take up to 7 working days to complete.
  • Refunds will be issued using the same method of payment used for the original transaction.

4. Cancellation Policy

  • Customers must notify us of any cancellations as early as possible.
  • Cancellations do not qualify for refunds if advance payment has been made.

5. Contact Us for Refund Requests

If you believe you are eligible for a refund under exceptional circumstances, please contact us with the following details:

  • Booking reference number.
  • Reason for requesting a refund.

Contact Information:


6. Amendments to This Policy

Drive For Today reserves the right to modify this Return and Refund Policy at any time. Updates will be communicated through our website.